Two teams of curators wanted to make their upcoming gallery reinstallations compelling and resonant for visitors. The museum’s interpretation and audience research staff asked Slover Linett to work with both curatorial teams over several years, to bring visitors’ and potential visitors’ voices into the conversation. We facilitated planning workshops with the museum team, then used ethnographic and game-like qualitative methods with visitors and recruited non-visitors in the galleries. Most importantly, we invited the curators to observe and participate in those studies, so they could hear directly from visitors and deepen their sense of how non-experts experience their collections—and would want to experience them. The resulting insights about storytelling, emotion, “wow moments,” and tone helped the curators set a new, innovative course for both reinstallations. We also evaluated one of the new galleries after it opened, to see how well both the curators’ goals and visitors’ own ideals were met in the updated experience.

Latest Tweets

A new report from @LaPlacaCohen and @SloverLinett sheds light on the major racial disparities of cultural audiences and the urgent need to be more responsive to its various communities, particularly during this time of crisis. http://ow.ly/aU7150Av3zi

“There’s a difference between proscenium performance and community action.”

I'm very grateful to have listened in on a conversation with @bamuthi, @KenCenPrez, and myriad artists and partners about this system of Social Impact just announced at @kencen. Details below: https://twitter.com/kencen/status/1281277745134256128

Twitter feed video.“There’s a difference between proscenium performance and community action.” 
 
I'm very grateful to have listened in on a conversation with @bamuthi, @KenCenPrez, and myriad artists and partners about this system of Social Impact just announced at @kencen. Details below: https://t.co/rONzLxYgyG
The Kennedy Center@kencen

"If racism is structural, then anti-racism also must be structural."—@bamuthi

Today, we announce a system of Social Impact that we commit to growing as your nation's cultural center.

Learn more about our eight areas of work ➡ http://bit.ly/KCSocialImpact

"Culture & Community in a Time of Crisis: A Special Edition of Culture Track" is a new study that aims to shed light on how arts and culture organizations can address the hopes, fears, and needs of Americans during and following the COVID-19 pandemic.

@steamworkgroup @LaPlacaCohen Happy to report that *now* the email requirement has been removed; thank you for your feedback and patience!

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