How would we approach your research or evaluation challenge? Every engagement is unique, but over the years we’ve developed a general “inquiry journey” to help our clients (and their communities, audiences, collaborators, grantees, etc.) move from questions to answers to action.

Listening

So we understand not just what you want to learn, but what you want to be able to do, where you want to go. We’ve been told we do listen better than most. And everything else flows from there.

Thinking

About what we’ve heard from you. Bringing multidisciplinary perspectives from across our team. And offering insights and comparisonsto you from around the field of culture...and from our own past research.

Designing

A research study—or sequence of studies—that will turn that thinking outward, bringing your community, audience, or participants into theconversation. No off-the-shelf research here; we bake your insights from scratch.

Conducting

Collecting the data. Asking the questions. Eliciting needs, values, reactions, and ideas. Conducting research—which we also call “doing fieldwork” or “being in the field”—is the heart of the project, and it needs an expert touch.

Analyzing

The data that emerges, qualitative or quantitative, is just the start of the meaning-making process. We analyze deeply and rigorously, bringing a critical eye and a range of techniques—plus a keen sense of context and possibility.

Discussing

The research report isn’t the last word.Our presentations are two-way, creative conversations to unpack what we’ve learned about, from, and with your audiences or community...and what new opportunities have opened up as a result.

Strategizing

With the research in hand, we can help you and your colleagues internalize the insights, play with new possibilities, and plan for action.This thought-partnership often loops back to additional research, to help fuel innovation and success.

Latest Tweets

"It’s not hard to observe an increasingly toxic divide between theatre artists & critics; can a new publication called @3viewstheater change all that?" @RobKendt chats w/ Sarah Ruhl & Julia Jordan about their journal aimed at diversifying theatre criticism:

Can 3Views Change Theatre Criticism?

Coming this fall: a new artist-driven online journal from the Lillys that aims to widen and diversify the discourse.

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Love what our friends at https://t.co/C9Z7NixFEd are doing w @RISDMuseum: install a browser add-in and you can see how their invited, outsider "critics" have layered their perspectives onto the conventions & assumptions of the #museum website https://t.co/E4Rz5iVBXX @OFBYFOR_ALL

"SISTRRRRS?" Regarding identity & labeling, we can all stand to learn from what @quiarahudes & Gabriela Sanchez have to say about society's "insatiable need for cultural clarity". "We're sisters. Period." #TCG19 cc: @PowerStreet12 @SloverLinett @AmericanTheatre

"What if their #creativity, sense of mission, & understanding of #art were part of the conversation? Wouldn’t they make visitors’ experiences more meaningful & relevant?" Madeline Smith shares her take on @Slate's "Working" podcast with @MuseumModernArt:

Slate’s “Working” Podcast: Behind the scenes at MoMA with the people who do the work | Slover Linett

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