What’s in our toolkit? A wide array of social research & evaluation methods drawn from anthropology, psychology, sociology, public policy, marketing, and other disciplines. Plus some creative techniques that go beyond asking questions to visioning, co-creation, and human-centered design.

Quantitative research

When the goal is to measure, compare, categorize, segment, or otherwise quantify, then you need numerical data and rigorous statistical analysis. These are the tools that count (pun intended).

  • Online surveys
  • Intercept/on-site surveys
  • Demographic segmentation (e.g., by geography, age of children, etc.)
  • Behavioral segmentation (e.g., by member or subscriber status, attendance patterns, etc.)
  • Attitudinal segmentation (based on experiential preferences, engagement or learning styles, etc.)
  • Conjoint analysis (attribute testing and packaging)
  • Database mining & mapping
  • Data overlays (e.g., from Census or commercial data)
  • Tracking studies (change over time)
  • Concept testing
  • Social-media analysis
  • Cognitive interviewing (question pre-testing)

Qualitative research

When the job is to reveal, probe, generate, explore, or react, then it’s depth and nuance you’re after, not statistics. You need open-ended, humanistic techniques based on conversation and observation.

  • In-depth interviews (in-person, video, phone)
  • Focus groups, mini-groups (in-person, online)
  • Co-creative ideation and planning workshops
  • Audience panels & community advisory boards
  • Community ethnography (participant-observation & in-context interviewing)
  • Audience journey mapping
  • Experience sampling (recruited attendance and feedback)
  • Prototyping & concept testing
  • Webnography
  • Social media analysis
  • Follow-along interviews (e.g., observed museum visits)

Facilitation, planning, capacity-building, etc.

Mostly, we study audiences. But in some projects, the “unit of analysis” is the organization itself, or the ecosystem of providers and producers in the local community or national field. In other projects, our clients want additional kinds of consulting before, between, or after the audience and community research studies we conduct. It’s all part of thought-partnership.

  • Stakeholder interviews
  • Visioning, planning, and strategy workshops (design & facilitation)
  • Logic model development (theory of change)
  • Planning consultation & strategy articulation
  • Capacity-building & technical assistance
  • Change-management & implementation support
  • Collaboration/consultation with other consultants & vendors

I enjoy working with the breadth of different clients at Slover Linett. It’s exciting to work on projects that not only span a range of different research methodologies but also content areas – whether they’re based in the performing arts, public spaces, the sciences, or beyond. And, in partnering with these organizations, I’m always learning something new about these fields and finding ways to continually modify our research to better suit them.”

Meredith Wong

Researcher, Slover Linett

Latest Tweets

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#audienceresearch

Twitter feed video.Caption this clip:
#audienceresearch
Ashley Ann Wolfe@AshleyAnnWolfe

Lots of exciting announcements coming soon from @SloverLinett!

cc:@cgarfin @vvp317 @jenbenoitbryan

2. Laughter isn't the opposite of seriousness; it's the most profound way to get serious about something. And it opens the doors wider.

"...giggle your way in. It's not the normal way to do it, but if you can, you bring a much bigger group."

Two deep lessons about public engagement from @rkrulwich, looking back on 15 years co-hosting @Radiolab:

1. What really draws people in isn't mostly the "content"; it's the human warmth and joy of the hosts. ("When two people are having real fun, it's sort of like a warm fire.")

Like I’ve been saying... Love what you’re stirring in the #classicalmusic pot, Aubrey. And I would add: human-centered research is a crucial element of the experimentation process - how we learn with (not just about) #audiences.

Twitter feed video.Like I’ve been saying... Love what you’re stirring in the #classicalmusic pot, Aubrey. And I would add: human-centered research is a crucial element of the experimentation process - how we learn with (not just about) #audiences.
Aubrey Bergauer@AubreyBergauer

I get asked all the time about what we can change in orchestra administration culture, and my answer is always the same.

Embrace experimentation.

If we focus too much on short term goals, we don't try new things, leaving bold ideas on the table that could deliver huge results.

#ICYMI: Check out this stunning sketch animation by @ATJCagan from last week's #AAASmtg session on millennial science engagement, featuring @jenbenoitbryan & @TheGeoffHunt.

cc: @PLinett @MeetAScientist @labxNAS

Twitter feed video.#ICYMI: Check out this stunning sketch animation by @ATJCagan from last week's #AAASmtg session on millennial science engagement, featuring @jenbenoitbryan & @TheGeoffHunt. 

cc: @PLinett @MeetAScientist @labxNAS
Alex Cagan@ATJCagan

In the interest of open data and methods sharing - here’s the whole process! Impressions from a session on communicating science to millennials #AAASmtg

Both quotes from the recent episode in which @JadAbumrad movingly interviews Robert on his retirement from the show: (My transcription, meant as tribute to Jad's tribute.)

And both points wholly in line with our research with #culture & #arts audiences.

The Bobbys | Radiolab | WNYC Studios

An award show you’ve never heard of before.

www.wnycstudios.org

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