What’s in our toolkit? A wide array of social research & evaluation methods drawn from anthropology, psychology, sociology, public policy, marketing, and other disciplines. Plus some creative techniques that go beyond asking questions to visioning, co-creation, and human-centered design.

Quantitative research

When the goal is to measure, compare, categorize, segment, or otherwise quantify, then you need numerical data and rigorous statistical analysis. These are the tools that count (pun intended).

  • Online surveys
  • Intercept/on-site surveys
  • Demographic segmentation (e.g., by geography, age of children, etc.)
  • Behavioral segmentation (e.g., by member or subscriber status, attendance patterns, etc.)
  • Attitudinal segmentation (based on experiential preferences, engagement or learning styles, etc.)
  • Conjoint analysis (attribute testing and packaging)
  • Database mining & mapping
  • Data overlays (e.g., from Census or commercial data)
  • Tracking studies (change over time)
  • Concept testing
  • Social-media analysis
  • Cognitive interviewing (question pre-testing)

Qualitative research

When the job is to reveal, probe, generate, explore, or react, then it’s depth and nuance you’re after, not statistics. You need open-ended, humanistic techniques based on conversation and observation.

  • In-depth interviews (in-person, video, phone)
  • Focus groups, mini-groups (in-person, online)
  • Co-creative ideation and planning workshops
  • Audience panels & community advisory boards
  • Community ethnography (participant-observation & in-context interviewing)
  • Audience journey mapping
  • Experience sampling (recruited attendance and feedback)
  • Prototyping & concept testing
  • Webnography
  • Social media analysis
  • Follow-along interviews (e.g., observed museum visits)

Facilitation, planning, capacity-building, etc.

Mostly, we study audiences. But in some projects, the “unit of analysis” is the organization itself, or the ecosystem of providers and producers in the local community or national field. In other projects, our clients want additional kinds of consulting before, between, or after the audience and community research studies we conduct. It’s all part of thought-partnership.

  • Stakeholder interviews
  • Visioning, planning, and strategy workshops (design & facilitation)
  • Logic model development (theory of change)
  • Planning consultation & strategy articulation
  • Capacity-building & technical assistance
  • Change-management & implementation support
  • Collaboration/consultation with other consultants & vendors

I enjoy working with the breadth of different clients at Slover Linett. It’s exciting to work on projects that not only span a range of different research methodologies but also content areas – whether they’re based in the performing arts, public spaces, the sciences, or beyond. And, in partnering with these organizations, I’m always learning something new about these fields and finding ways to continually modify our research to better suit them.”

Meredith Wong

Researcher, Slover Linett

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We’re overwhelmed by the response to our #CultureTrack COVID survey, which closed yesterday.⠀

Stay tuned for our study report in June!⠀

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We are beyond thrilled with the over *120,000* responses that were received before our #CultureTrack Covid survey closed yesterday.

Stay tuned for initial findings!

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"If we all emerge from this situation with the same convictions that we had before, it means we're just not thinking." #BretStephens (@nytimes) on @billmaher.

Today questioning my own convictions about advocacy being a lousy reason to do audience research. The frame has shifted.

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